WIM STUDIO

Privacy Policy

Last updated: April 2026

1. Who We Are

WIM Studio Ltd is a healthcare social media agency based in the United Kingdom. We provide social media strategy, content production, and brand identity services to healthcare and wellness businesses.

WIM Studio Ltd is the data controller for personal data collected through this website and our mailing list.

2. What Data We Collect

We collect personal data in the following ways:

2.1 Mailing List and Lead Magnet Sign-Ups

When you download a resource or sign up to our mailing list, we collect:

  • Your first name
  • Your email address
  • The date and time you submitted the form

2.2 Audit and Enquiry Forms

When you submit an audit request or general enquiry through our website, we collect:

  • Your name
  • Your email address
  • Your business name and website (if provided)
  • Any information you include in your message

2.3 Website Usage Data

We may collect anonymised data about how visitors use our website, including pages visited, time on site, and general location. This data does not identify you personally.

3. How We Use Your Data

We use the personal data you provide for the following purposes:

3.1 Mailing List

By submitting your email address through any form on this website, you agree to be added to the WIM Studio mailing list. We will use your data to:

  • Send you the resource or lead magnet you requested
  • Send you occasional emails about healthcare social media, content strategy, and WIM Studio services
  • Notify you about new resources, case studies, and offers relevant to healthcare professionals and clinic owners

You can unsubscribe from our mailing list at any time by clicking the unsubscribe link at the bottom of any email we send you. Unsubscribing will not affect any service you have already purchased or are in the process of receiving.

3.2 Audit and Enquiry Responses

We use the information you submit via our audit and enquiry forms solely to respond to your request and to provide the service you have asked for.

3.3 Service Delivery

If you become a client of WIM Studio, we will use your contact information and any additional data you provide to deliver our services, communicate about your account, and issue invoices.

4. Our Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases for processing your personal data:

  • Consent: for adding you to our mailing list. You give consent by submitting your details through our sign-up or download forms. You may withdraw this consent at any time by unsubscribing.
  • Legitimate interests: for responding to enquiries and audit requests submitted by you.
  • Contract: for processing data necessary to deliver services you have purchased from us.

5. How We Store Your Data

Your data is stored securely using the following third-party platforms:

  • Email marketing: we use a third-party email service provider to manage our mailing list and send communications. This provider processes data on our behalf and is bound by a data processing agreement.
  • Website forms: form submissions are processed and stored securely. We do not store payment card information.

We retain your personal data for as long as you remain on our mailing list or as long as necessary to fulfil the purpose for which it was collected. You may request deletion of your data at any time.

6. Sharing Your Data

We do not sell, rent, or share your personal data with third parties for marketing purposes.

We may share your data with trusted third-party service providers who assist us in operating our website and delivering our services, such as email marketing platforms and cloud storage providers. These providers are contractually obligated to keep your data secure and to use it only for the purposes we specify.

We may disclose your data if required to do so by law or in response to a valid legal request.

7. Your Rights

Under UK GDPR, you have the following rights in relation to your personal data:

  • The right to access: you can request a copy of the personal data we hold about you.
  • The right to rectification: you can ask us to correct any inaccurate or incomplete data we hold.
  • The right to erasure: you can request that we delete your personal data, subject to certain legal exceptions.
  • The right to restrict processing: you can ask us to limit how we use your data in certain circumstances.
  • The right to data portability: you can request that we provide your data in a structured, commonly used format.
  • The right to object: you can object to our processing of your data where we rely on legitimate interests as our lawful basis.
  • The right to withdraw consent: where we rely on consent to process your data, you may withdraw that consent at any time without affecting the lawfulness of processing before withdrawal.

To exercise any of these rights, please contact us at hello@wimstudio.co.uk. We will respond to your request within 30 days.

8. Cookies

Our website may use cookies to improve your browsing experience and to collect anonymised analytics data. Cookies are small text files stored on your device.

You can control and manage cookies through your browser settings. Disabling cookies may affect the functionality of some parts of our website.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us immediately and we will take steps to delete it.

11. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or in applicable law. The date at the top of this page indicates when the policy was last updated. We encourage you to review this policy periodically.

12. How to Complain

If you have concerns about how we handle your personal data and we are unable to resolve them to your satisfaction, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection regulator.

  • ICO website: ico.org.uk
  • ICO helpline: 0303 123 1113

13. Contact Us

If you have any questions about this privacy policy or about how we handle your personal data, please contact us:

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